MISSION
To make everyday IT operations predictable — so our clients spend their budget on change, not on firefighting.
VISION
To be the operational partner mid-size European businesses call first for hardware, support and identity — at any site, in any country.
HOW WE CHARGE
Fixed fee per site, per asset or per identity. No surprise time-and-materials invoices at month end.
Where our expertise sits
Service desk & field operations
ITIL-aligned incident, request and change practice run across multi-site, multi-country estates.
IT asset management
CMDB design, reconciliation, tagging standards and lifecycle forecasting for estates from 200 to 20,000 assets.
Secure disposal & compliance
NIST 800-88 erasure, WEEE routes, GDPR-aligned custody documentation and ESG-ready reporting.
Identity & access
Entra ID, Okta and Active Directory: role modelling, JML automation, MFA, conditional and privileged access.
Endpoint & deployment
Build standards, zero-touch provisioning, refresh logistics and staged rollouts with minimal user downtime.
Procurement advisory
Vendor selection, contract review and volume consolidation across hardware and support agreements.
Trust points
Founded 2024, headquartered in Romford, United Kingdom.
Operating across 18 EU countries with dispatched engineers local to each site.
Contractual SLAs with service credits — targets are commitments, not aspirations.
ISO 27001-aligned working practices and documented chain-of-custody procedures.
DBS-checked, insured engineers with named site assignments and defined backups.
Client references and case data available on request before you sign anything.
BOOK A CONSULTATION
Tell us what the estate looks like.
Send the form and it routes straight to query@cmdlab.eu. We reply within one business day with two proposed times.
EMAIL
query@cmdlab.euCOVERAGE
18 EU countries · UK · remote-first with dispatched engineers
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