Supporting sites in six countries without six contracts

Fragmented local providers look cheaper per visit and cost more per year. What consolidation actually changes.

Growth by acquisition tends to leave a trail of local IT arrangements — a contractor in one city, an ex-employee on call in another, a vendor contract nobody has reviewed since it was signed.

The hidden cost is variance

Each arrangement has its own SLA, or none. Quality varies, records are kept in different places, and nobody can compare performance between sites because the data is not comparable.

What consolidation gives you

You cannot manage what you cannot compare. Identical reporting across sites is worth more than a slightly lower day rate at one of them.

Consolidation does not mean centralising the engineers. It means centralising the process while keeping people local to each site.